FAQs

1. How can I purchase King Slide’s products?
(1) Contact our customer service agent through our service network.

King Slide Works Co., Ltd.

No. 299 Shun An Rd., Lu Zhu Dist., Kaohsiung City 82150, Taiwan
TEL: +886-7-959-9688
FAX: +886-7-696-7018

King Slide Technology Co., Ltd.

No. 6 Luke 9th Rd., Kaohsiung Science Park, Lu Zhu Dist., Kaohsiung City 82151, Taiwan
TEL: +886-7-976-1688
FAX: +886-7-950-2345

King Slide USA Inc.

12989 Bellaire Blvd #8, Houston, TX 77072, U.S.A.
TEL: +1-713-750-9063
FAX: +1-713-750-9127

King Slide Technology (China) Co., Ltd.

Building 11, No.509 Renqing Rd., Pudong New Area, Shanghai 201201, China
TEL: +86-21-5011-1899
FAX: +86-21-5068-9988

United Kingdom

TEL: +44 7 879729383

(2) Contact us through our website, we will get in touch with you as soon as possible.

2. How to get started with furniture hardware installation?
  Identify the slide model from the labels on the carton packaging, and download the corresponding product manual on the Installation Instructions page.

3. I have some installation queries.
  Please refer to the Troubleshooting page first. If you can’t find a solution, please Contact Us, we will respond to your inquiry as soon as possible.

4. How to choose the most suitable hardware for my furniture?
  Please confirm the following information before making a purchase:
 
(1) Type of mount: undermount or side-mount
(2) The slide length:
Suggested slide length = internal cabinet depth minus 0.5”/ 13mm
To ensure drawer stability, please do not exceed a 1:2 ratio for the slide length and the width of the drawer.
(3) Loading capacity: How much weight the drawer will need to hold plus the weight of the drawer box. Make sure the slides you choose are rated to hold the required weight.
(4) Type of function: regular, push open, soft close or push open + soft close.

If you have any questions about selecting the right slides, please Contact Us.