Troubleshooting

1. Why can't the cabinet door close properly?
Solutions
  Firstly, please check the suggested cabinet door thickness of the hinge model. Our standard (soft close) hinge is suitable for door thickness between 16mm-22mm. If your cabinet door thickness is greater than 22mm, you should use 9256 as this supports door thickness up to 30mm. Secondly, please make sure the distance between the center of the fixing holes of the base plates and the edge of the cabinet is 37mm. Finally, please make sure the base plates are aligned and tightly fixed.

2. Why do 9255 face frame soft close hinges appear to close more slowly?
Solutions
  The size and weight of cabinet doors can affect the closing speed. If you wish to adjust the closing speed, we suggest using our built-in three-tier adjustment of soft close strength.